Shipping policy
Shipping Policy
At [STORE NAME], we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below for complete details.
1. Shipping Methods
We offer shipping through trusted courier and logistics partners to ensure your order reaches you securely.
Available shipping options may include:
- Standard Shipping
- Express Shipping (if applicable)
Shipping options will be displayed at checkout based on your location.
2. Order Processing Time
All orders are processed within [PROCESSING TIME 2-3 days] after confirmation.
- Orders are not processed or shipped on Sundays or public holidays
- During high demand periods, processing times may be slightly delayed
3. Delivery Timeframes
Once shipped, your order will typically be delivered within [4-10 BUSINESS DAYS], depending on your location.
- Metro cities: Faster delivery
- Remote areas: May take additional time
Please note that delivery timelines are estimates and not guaranteed.
4. Shipping Costs
Shipping charges are calculated at checkout.
- Standard Shipping: [Rs 99]
- Free Shipping: May be available on select orders or promotions
All applicable shipping charges will be clearly displayed before payment.
5. Tracking Your Order
Once your order is shipped:
- You will receive a confirmation email/SMS with a tracking number
- You can track your order using the provided link
If you do not receive tracking details, please contact us at admin@primeshift.co.in.
6. Delivery Issues & Delays
While we strive for timely delivery, delays may occur due to:
- Courier service issues
- Weather conditions
- High order volumes
- Incorrect shipping details provided by the customer
In such cases, we will do our best to keep you informed and assist in resolving the issue.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact details are accurate
- If a delivery fails due to incorrect information, additional shipping charges may apply for re-delivery
8. International Shipping (If Applicable)
We may offer international shipping to selected countries.
- Delivery timelines and shipping charges vary by destination
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
9. Lost or Stolen Packages
- If your order is marked as delivered but not received, please contact us immediately at admin@primeshift.co.in
- We will coordinate with the courier partner to investigate the issue
10. Contact Us
If you have any questions about shipping, feel free to reach out:
Email: admin@primeshift.co.in